职位要求: |
Duties and Responsibilities include the following:
• Training of spa etiquette for therapist, to enforce optimum standards at all times.
• Oversee daily schedule of therapist in accordance with client bookings.
• Assign and control additional duties for each therapist.
• Oversee and enforce staff grooming and attitude at all times.
• To communicate with Director of Wellness and report daily regarding, staff schedule, attendances, problems and customer complaints or grievances.
• Oversee performance and development of all therapists and subordinates.
• To be aware of therapists, strengths and weaknesses in order to amplify their strengths and address their weaknesses and apply appropriate training where necessary.
• To oversee the general running of the spa..
• Work wih Manager & HR dept, to assist in recruiting qualified staff.
• Work with manager, marketing and other staff to design special promotion packages.
• To maintain staff discipline.
• Assist with language skill training and sourcing other trainers/teachers etc
• To assist in all training where needed, including spa treatments and massage techniques if applicable and necessary.
• To improve the standard operating procedures.
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